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MTFPD recently partnered with the McHenry City Police Department to create the North East Regional Communication Center (NERCOMM), to enhance dispatching services for both Police and Fire Departments throughout McHenry County.
NERCOMM answers 9-1-1 and non emergency calls that are requesting Police, Fire or Ambulance assistance. When the 9-1-1 call arrives, it is answered by specially trained personnel known as Telecommunicators. When calls arrive at the Communication Center, special computer software uses the telephone number to retrieve and display the location of the caller in near real-time.
For emergency calls dial 9-1-1, for non-emergency calls dial 815.363.2200.